aucentic | New Year's Holiday Shipping Information
Thank you for using aucentic.
Please note that our offices will be closed for the New Year holidays during the period below.
Our e-commerce website will remain accessible, but some services will be temporarily suspended.
■ Customer Support
Tuesday, December 31, 2024 – Friday, January 3, 2025
Customer support services will be unavailable during the holiday period.
While we will gradually resume responding to inquiries starting Saturday, January 4, 2025, please note that there may be a high volume of inquiries before and after the holiday period. We appreciate your understanding that it may take some time to respond.
■ Shipping
Our e-commerce website will remain accessible throughout the New Year holidays, but please be aware that it may take 2-4 days for standard items to be shipped.
*Please note that deliveries may be delayed due to certain regions or weather conditions. Thank you for your understanding.
We apologize for any inconvenience this may cause and appreciate your understanding.
Thank you for your continued support of aucentic.
We wish you a wonderful holiday season.