Privacy regulations
And Creator Inc. Privacy Policy
And Creator Inc. (hereinafter referred to as "the Company") provides various services (hereinafter referred to as "the Services"), including internet shopping sites. To ensure that our users (hereinafter referred to as "customers") can use these services with peace of mind, we request a minimum amount of personal information.
Furthermore, the Company adheres to a personal information management system for the protection of the personal information provided to us, and we manage it with the utmost care in accordance with this Privacy Policy (hereinafter referred to as "this Policy").
What is Personal Information?
In this Policy, personal information refers to information that can identify a specific individual, such as an ID for using the Services, a nickname, email address, mobile email address, or name, as well as passwords, gender, date of birth, address, occupation, complaints, consultation or inquiry information, and any combination of one or more of these that can identify a specific individual.
Information Management
From the perspective of respecting privacy, the Company recognizes personal information as important information that should be protected and will strictly manage customers' personal information when collected.
The Company will take preventive measures against unauthorized access, alteration, leakage, loss, or destruction of personal information. In the unlikely event that such a situation occurs, we will respond promptly to minimize any inconvenience to customers.
Items of Personal Information to be Acquired
The Company acquires the following personal information in accordance with the law.
- Information related to logging in and using the services
- Account ID and password for service login
- Gender, date of birth, postal code, and email address as account registration information
- Information provided by the customer linked to the account, such as name, address, telephone number, SNS account information, height, physical characteristics, and other customer-related information
- Information related to the use of services such as points, coupons, and cashback
- Information for the execution of transactions made by the customer through the use of the services and information related to the content of those transactions
- Credit card information, bank account information, electronic money, information related to cash on delivery, and other payment-related information and methods
- Information related to inquiries or communications from the customer to the Company
- Identity verification documents (such as driver's license, health insurance card, copy of resident's card) for identity verification required by law, etc., and information contained in those documents
- Other information that the customer enters into the services themselves
- Information regarding the device used by the customer and information acquired using cookies, etc.
- Information related to the device identification of information and communication terminals
- OS information of information and communication terminals
- Information related to internet connection
- Location information
- Referrer information
- IP address information
- Timestamps regarding browsed URLs and browsing times
- Information related to service usage
- Advertising identifier information assigned to each customer's device
- Server log information
- For customers who are employees or business partners of the Company, the following information:
- Name, address, employment history, and other employee-related information (including dispatched workers and part-time workers)
- Personal information of the Company's business partners, etc.
- Information obtained from third parties
- Information obtained from third parties with the customer's consent
- Information obtained based on laws and regulations
- Information obtained because it is publicly available
All information acquired by the Company from customers is provided voluntarily by the customer. Please note that if you do not provide all or part of the information acquired by the Company in connection with the use of the services, we may refuse to provide the services.
Purpose of Use of Personal Information
When the Company directly obtains personal information from an individual through written documents or a website, the main purposes for using personal information in our business are as follows:
- Login to and use of services (use based on customer consent or for the performance of a contract with the customer)
- To allow customers to log in to the services
- To provide and operate services suitable for the customer (including, but not limited to, buying and selling products, shipping, billing for services, handling inquiries, point management, necessary announcements for service operation, and automatic input functions for registered information)
- For the formation and performance of transactions between the customer and the Company Group and other uses of the services by the customer
- To contact customers who have withdrawn from the service and respond to various inquiries
- For the prevention and response to fraudulent activities, etc.
- To communicate about services or projects conducted by the Company Group
- Use for advertising and marketing (use based on customer consent)
- To solicit services, advertise, and conduct other marketing on the services or third-party media
- To send email newsletters
- To send direct mail
- To conduct campaigns, prize contests, and surveys
- To deliver advertisements where third parties are advertisers on the services or third-party media
- Use for product development and research (use based on customer consent)
- For market data research and analysis
- For the development of new services and products by the Company Group
- For research activities conducted by the Company in collaboration with universities and research institutions (including, but not limited to, publication in academic papers and research presentations)
- Use for employee management (use for the performance of contracts or fulfillment of legal obligations)
- For recruitment, labor, and other personnel management of the Company, including retirees
- For managing business partner information
Purpose of Use of Personal Information for Job Applicants to the Company
Personal information received during the application and selection process will be used for the following purposes. If it is to be used for any other purpose, we will notify you of the content and obtain your consent, except where otherwise stipulated by law.
- Recruitment selection of applicants
- Sending and receiving information related to the selection process
Consent to Provision of Personal Information
The Company will provide personal information to third parties if permitted by law or with the customer's consent. In the following cases, the Company will provide personal information to third parties to the extent necessary.
- When necessary for the provision or quality improvement of services
- When necessary for the consideration and development of new services
Voluntariness of Providing Personal Information and Consequences of Not Providing Such Information
Customers can decide for themselves whether to provide individual personal information for the use of various services offered by the Company. However, please understand that if the information is not provided for the specified purpose of use, it may not be possible to use the services.
Provision of Personal Information to Third Parties
The Company will appropriately manage the personal information acquired from customers and will not provide it to third parties except in the following cases:
- With the consent of the individual
- When storing personal information in cloud services (including foreign services) where security measures are implemented
- When public information regarding officers and shareholders of corporations or other organizations has been notified or publicly announced to the individual in advance regarding provision to third parties, etc.
- When entrusting all or part of the handling of personal information to the extent necessary to achieve the specified purpose of use
- When personal information is provided in conjunction with business succession due to merger or other reasons, and the personal information is handled within the scope of the purpose of use before succession
- When personal information is jointly used with a specific party after following procedures stipulated by laws and regulations, etc.
- When based on laws and regulations
- When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the individual's consent
- When it is particularly necessary for the improvement of public health or the promotion of the sound upbringing of children, and it is difficult to obtain the individual's consent
- When it is necessary to cooperate with a national agency, local public entity, or a person entrusted by them in executing affairs stipulated by law, and obtaining the individual's consent may hinder the execution of such affairs
Joint Use of Personal Information
When the Company conducts business activities jointly with a specific business operator, we may jointly use necessary customer personal information with that business operator. In such cases, we will notify or publicly announce the purpose of use to the individual in advance. We will also conclude a contract regarding the joint use of personal information and ensure appropriate management to ensure security.
Use of Cookies
Cookies are a function that saves customer information in the browser, eliminating the need for re-entry and allowing the display of optimal content for the customer. The Company uses this technology for optimal display of internet advertisements, understanding the number of users, and omitting re-entry.
You can also set your browser to notify you when a cookie is sent and choose whether to accept cookies. You can also disable the cookie function in your browser. However, please note that in this case, some service functions may be impaired.
Procedures for Disclosure, Correction, etc.
The Company will accept requests for disclosure of personal information subject to disclosure, disclosure of third-party provision records, notification of purpose of use, correction, etc. when the content of personal information subject to disclosure is contrary to the facts, suspension of use, etc., and suspension of provision to third parties (hereinafter referred to as "Disclosure, etc.") from the individual.
- Contact for requests for Disclosure, etc.
If you request by mail, please send the prescribed request form with the necessary documents attached to the address specified in Article 8.
- Documents to be submitted
- Notification of Purpose of Use / Request for Disclosure of Personal Information
- Request for Correction, etc. of Personal Information
- Request for Suspension of Use, etc. of Personal Information
- Documents for identity verification (driver's license, passport, etc.)
- In the case of a legal representative, in addition to (4) above, documents confirming legal representation authority
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In the case of an arbitrary agent, in addition to (4) above, a power of attorney prescribed by the Company and the individual's certificate of seal impression
- Fees
For requests for disclosure and notification of purpose of use, a fee of 1,000 yen will be charged per request. Please note that if you request by mail, the fee will be collected by bank transfer, etc. For specific procedures for requests for Disclosure, etc., please contact the office specified in Article 8.
Management of Personal Information
The Company will implement defensive measures against unauthorized network access and make every effort to prevent access to our managed servers from outside our network.
The Company ensures the security of customer's personal information and takes appropriate measures and procedures when transmitting specific personal information to maintain its accuracy.
Our personal information is protected by the customer's ID and password. The customer is responsible for managing their password. The Company will not be held responsible for any problems that arise due to the leakage of your ID or password due to your negligence.
The Company will do its best to protect personal information, but will not be held responsible for any problems arising from customer negligence or internet-related issues.
Contact for Inquiries Regarding Personal Information
Date of enactment and revision: September 1, Reiwa 4 (2022)
For inquiries regarding personal information, please contact the following:
162-0051
Scale, 2-18-32 Nishi-Waseda, Shinjuku-ku, Tokyo
Personal Information Protection Officers: Kiki Nakamura, Yuma Takeuchi
E-mail: support@and-creator.com